Frequently Asked Questions
Clear answers to your most common questions.
What is a Point of Sale (POS) system?
A POS system is a combination of software and hardware that allows businesses to process transactions, track sales, manage inventory, and generate reports in real time.
What types of businesses can use a POS system?
POS systems are versatile and can be used in various industries, including but not limited to retail stores, restaurants, salons, and service-based businesses.
How does a POS system benefit my business?
A POS system can streamline operations by automating tasks, reducing human error, improving inventory control, speeding up transactions, and providing valuable data to help you make informed business decisions.
Can I integrate my POS system with online sales platforms?
Yes, DUKAPAQ POS system allows integration with e-commerce platforms to manage both in-store and online sales from a single system.
Why do I need to use SasaPay?
SasaPay is a secure and seamless payment solution integrated into the DUKAPAQ POS system. It allows for quick and efficient payments from customers, supports multiple payment methods (credit cards, mobile payments, etc.)
What reports do I get from the POS
The DUKAPAQ POS system provides a wide range of reports, including sales summaries, product performance, inventory levels, employee performance, customer insights, and detailed transaction histories. These reports help you make data-driven decisions to optimize your business operations.
Can I create accounts for my staff/employees?
Yes, DUKAPAQ POS allows you to create individual accounts for your staff, giving them access based on their roles and responsibilities. You can assign different permission levels for tasks such as processing transactions, managing inventory, or viewing reports.
How do I track employee shifts?
With DUKAPAQ POS, you can track employee shifts using the integrated time tracking feature. Employees can log in and out at the start and end of their shifts, and you can generate logs that show their work hours.
How do I get started with DUKAPAQ POS?
Getting started with DUKAPAQ POS is simple. Once you purchase or subscribe, you'll receive setup instructions, and our support team will guide you through the installation and configuration process. You can also access tutorials and training materials to ensure a smooth transition to using the system.
What happens to my data when I don't renew my subscription on time?
If you don’t renew your subscription on time, your account will be temporarily suspended, and you may lose access to your data. However, your data will be stored securely for a grace period, after which it could be permanently deleted. To avoid disruption, it’s important to renew your subscription on time
Still have questions?
Our support team is available 24/7 to assist with your implementation.